Frequently Asked Questions

DEXSTA Federal Credit Union is a not-for-profit organization that exists to serve its members. We accept deposits, make loans and provide a wide array of other financial services.

You, your family members, and members of your household are eligible to open a DEXSTA Federal Credit Union account if you live, work, worship, volunteer or attend school in New Castle or Kent County, Delaware or Cecil County, Maryland.

To open an account, please bring one form of valid identification and a $5.00 deposit to any of our branches.

Acceptable identification includes an unexpired state or government-issued photo ID, such as a driver's license or passport.

If your primary identification does not list your current address, a secondary form of ID is required for address verification. Acceptable forms of secondary identification include a voter registration card, car registration, utility bill, employment paystub, or a signed lease. Additional identification may be required.

To open a youth account, please bring a social security card and birth certificate to any DEXSTA branch.

No, a Military ID cannot be copied and is not accepted as valid identification for opening an account.

To open a youth account, please bring a social security card and birth certificate to any DEXSTA branch.

No. Stop by one of our six branch locations and we can help you with this request. You can also complete a form to close your account via mail, along with a photocopy of a valid, state-issued identification. If your residency differs from the address on your ID, you must provide additional documentation verifying your residency or current address.

Yes. We cash savings bonds for our members.

The spending limit on your DEXSTA debit card is $1,500.00 per day.

The maximum withdrawal limit at an ATM is $500.00 per day.

Where Membership is a Family Thing

You, your family members, and members of your household are eligible to join DEXSTA Federal Credit Union if you live, work, worship, volunteer or attend school in New Castle or Kent County, Delaware or Cecil County, Maryland.

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